My first experience with Apple assistance
- Published June 23rd, 2007 in Apache
So, here I am blogging using a Macbook from the Genius Bar at a Santa Clara Apple Store. Basically, my girlfriend’s harddrive died this morning (a Seagate by the way) and we scheduled an appointment for 1:45PM.
They immediately assessed the problem with the hard drive and got us a new hard drive. Also, they also replaced the battery since we complained that it wasn’t performing as it should (3 hours). Since we didn’t bring Tiger DVDs with us we have to wait inside the store until the restore is completed. And finally, they lent us this (Macbook) laptop so we could do something while waiting.
5 stars to Apple assistance, 0 stars to Seagate. I was really confident about Seagate and it simply died in less than one year (my girlfriend bought her Macbook back in October last year). Finally, she found out — the bad way — how important backups are. From now on everything will be kept online. Photos at Flickr, bookmarks at Del.icio.us and documents at Amazon S3. You gotta love the cloud.
P.S. - I, myself, am relying on a home made server running Ubuntu server with a RAID 1 of, guess what, two Seagate hard drives. They fail, I’m gonna kill somebody. And that remainds me that I should have a passive backup because if something gets corrupt on the RAID 1 it will get corrupt in both hard drives.
Like they say: it’s not a question of whether you will need a backup; it’s a question of *when* you’ll need it.
What is the brand of the new HD?
RAID 1 ou 0? é que se for 1 é mirror, não deves ter problemas se só um disco falhar ou começar a dar erros…
Mac2, Toshiba.
Tiago,
If somehow the filesystem gets corrupted due to software errors (and not necessarily hardware problems), for instance, if there’s a power outage, RAID 1 will replicate the corruption in both hard drives.